In a move aimed at further improving taxpayer services in alignment with the Taxpayers’ Charter, the Income Tax Department has created dedicated email IDs for registering grievances in respect of pending cases under the Faceless Scheme.
Under the Faceless Assessment System, a taxpayer or an assessee is not required to visit an I-T department office or meet a department official for income tax-related businesses. This system is designed to reduce the need for physical interactions and increase transparency in the assessment process.
In a tweet, the Income Tax Department announced the launch of the three email IDs:
For faceless assessments: samadhan.faceless.assessment@incometax.gov.in; For faceless penalty: samadhan.faceless.penalty@incometax.gov.in; For faceless appeals: samadhan.faceless.appeal@incometax.gov.in
The Faceless Assessment Scheme is a significant initiative by the Government of India to improve taxpayer services. It aims to reduce the workload of tax officials, increase efficiency, and provide a more transparent and taxpayer-friendly experience.
In this article, we will delve deeper into the Faceless Assessment Scheme, its benefits, and how it will impact taxpayers in India.
What is the Faceless Assessment Scheme?
The Faceless Assessment Scheme is a new assessment mechanism introduced by the Income Tax Department to reduce the need for physical interactions between taxpayers and tax officials. Under this scheme, the assessment process is conducted entirely online, without the need for taxpayers to visit an I-T department office or meet a department official.
The scheme applies to all taxpayers, including individuals and businesses, who are required to file their income tax returns. The assessment process is conducted by a team of senior officials who review the taxpayer’s income and expenses, and make a determination on the taxpayer’s tax liability.
Benefits of the Faceless Assessment Scheme
The Faceless Assessment Scheme offers several benefits to taxpayers, including:
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Increased transparency and accountability: The scheme ensures that all assessment proceedings are conducted online, providing a transparent and traceable record of the assessment process.
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Reduced workload for tax officials: The scheme reduces the need for physical interactions between taxpayers and tax officials, freeing up officials to focus on more complex and high-priority cases.
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Improved efficiency: The scheme enables taxpayers to file their returns and respond to notices online, reducing the need for physical submissions and minimizing the risk of errors or delays.
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Enhanced taxpayer experience: The scheme provides taxpayers with a more streamlined and convenient experience, allowing them to access their assessment records and respond to notices online.
How to Register Grievances under the Faceless Assessment Scheme
To register grievances under the Faceless Assessment Scheme, taxpayers can use the three official email IDs announced by the Income Tax Department:
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For faceless assessments: samadhan.faceless.assessment@incometax.gov.in
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For faceless penalty: samadhan.faceless.penalty@incometax.gov.in
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For faceless appeals: samadhan.faceless.appeal@incometax.gov.in
Taxpayers can use these email IDs to register their grievances, respond to notices, and access their assessment records online.
Conclusion
The Faceless Assessment Scheme is a significant initiative by the Government of India to improve taxpayer services. By providing taxpayers with a more streamlined and convenient experience, the scheme aims to increase transparency, reduce the workload of tax officials, and improve efficiency. In this article, we have explored the benefits and features of the Faceless Assessment Scheme, and how it will impact taxpayers in India.
