Ola Electric Signals Business Turnaround In Dec 2025
Ola Electric Mobility Ltd. on Thursday reported vehicle registrations of 9,020 units in December as per VAHAN data, with increased market share to 9.3% in December over 7.2% in November 2025 on the back of Hyperservice, its focused service transformation programme.
Increased Market Share and Demand
In addition to this, the company’s market share in the second half of December 2025, as per VAHAN data, further increased to nearly 12%, indicating a clear uptick in demand and market share gains, Ola Electric said in a statement.
The company attributed the strong performance to ‘Hyperservice’, its focused service transformation programme, positioning it for a sustained business turnaround driven by improving customer experience, rising demand, and disciplined operational execution.
Hyperservice: A Structurally Focused Programme
Our priority has been to fix the fundamentals of service with speed and discipline. Hyperservice is a structurally focused programme, not a short-term fix, and we are already seeing clear outcomes in customer experience, market share, and bookings momentum, Ola Electric Chairman and Managing Director Bhavish Aggarwal said.
As service metrics stabilise, he said, Early indicators point to an improvement in demand. With the rollout of 4,680-cell vehicles and upcoming BESS deliveries, we are strengthening both our near-term execution and long-term technology roadmap. We believe this positions Ola Electric for sustained growth with improving operational leverage.
Service Transformation and Customer Experience
After encountering service bottlenecks amid rapid scale-up, the company initiated Hyperservice to structurally strengthen its service backbone.
The programme is designed to directly address backlog resolution, workforce capacity, parts availability, and customer self-service – key levers to unlock demand momentum at scale. It delivers significant improvement in service resolution speed, with 77% of service requests experiencing same-day completion in December 2025, Ola Electric said.
Market Share Gains and Demand Boost
Driven by market share gains and demand boost in December 2025, Ola Electric said, it reclaimed its position among the top three EV players in nearly a dozen states, including key EV markets such as Tamil Nadu, Uttar Pradesh, Bihar, Jharkhand, Punjab and Haryana.
Along with service recovery, Ola Electric said it commenced deliveries of its 4680 Bharat Cell-powered S1 Pro+ 5.2 kWh scooters in November 2025, seeing strong early demand.
Additionally, the company received the government certification for its 4680 Bharat Cell-powered Roadster X+ Motorcycle in December 2025, extending the 4680 Bharat Cell platform across scooters and motorcycles. This marks the beginning of in-house cell integration across its two-wheeler portfolio, a key long-term margin and supply-chain lever.
Energy Business and Future Plans
The company’s energy business is also set to scale, with Ola Shakti (BESS) deliveries expected to begin in the next few months, the statement said.
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Conclusion
In conclusion, Ola Electric’s strong performance in December 2025, driven by its focused service transformation programme, Hyperservice, is a positive sign for the company and the Indian Auto Sector as a whole.
As the company continues to strengthen its service backbone and expand its product offerings, it’s likely to remain a key player in the Electric Vehicles Market and a significant contributor to the growth of the Indian economy.